Q) How do I make the Zebra TLP 2844 check the label size?

A) Perform the following steps.

1. Turn the printer off.
2. Press and hold the green button on top of the printer.
3. Turn on the printer.
4. The ring around the green button will flash red.  Release the button.
5. The printer will then determine the size of the labels added to the printer and print some information related to the hardware on the printer.

Q) When I pull inventory items in CertPay I get a message similar to what is shown below:

LineItem.GLSalesAccount->Chart.GetEqual(105).  Btrieve error 4.

How do I take care of this?

A) This is caused by an item in Peachtree missing a required G/L Account number.  You can determine what item is missing an account number by running an Item List report and showing the Sales Account, Inventory Account and COS Account.  Depending on the item class, certain accounts are required:

Activity Item, Charge Item: Sales Account

Descrition Item: None

All other item classes: Sales Account, Inventory Account, COS Account

Q) When I process my report in WizMag SUTA 2010, I get a message that an invalid tax year was specified.  How do I get past this message?

A) Download and install WizMag SUTA 2010 v15.0.0.3, located here.  Make sure that WizMag SUTA 2010 is not currently running before installing this release.  It will update any existing installation of WizMag SUTA 2010 to v15.0.0.3, or install the program if an existing installation of version 15 is not present.

Q) I need to file for an extension for my W-2 or 1099-MISC report.  How do I do this?

A) For the Federal W-2 or the 1099-MISC report:

1. fill in Form 8809 (Adobe Acrobat required to view the form) and send it in to the address provided on the form, OR
2. Go to http://fire.irs.gov, log in with a user name and password (register if you do not have an existing account) and you will have an option to file for an extension. 

Q) I need to exclude a vendor from processing on my 1099 report.  How do I do that?

A) From the Guide, click Vendors from the list on the left, then on Edit Vendors.  If you are not using the Guide, click Tasks, then Edit Vendor Data.

Find the vendor in question from the list of vendors and double-click on the vendor to open the Edit Vendor window.  On the bottom of this window there is a list of amounts.  Change the amounts to 0.00 and click OK to save the changes.

Q) When I retrieve data in WizMag, only the first four weeks of payroll data are retrieved from the company.  What's wrong?

A) In our installation guide we recommend making a copy of the company to make data retrieval faster and to make sure that a new report file can be created if needed.

If the copy of the company from WizMag W-2 2008 was selected for this year's WizMag W-2 program, it would only contain about four weeks of payroll data since the copy would have been made after printing employee W-2 forms at the end of January.

To change the company that WizMag is pointing to, click Tasks, Administrative Tasks, then Change Company Path.  You will see the same company selection window that appeared when adding the company to WizMag.  Choose the correct company and restart WizMag.

Q) When I look at the list of field names and classifications in WizMag, it shows that my pretax insurance is being classified as Addition to Social Security Wages when it should be taking that amount away.  How do I list the field as Deduction to Social Security Wages?

A) The classifications Addition to WTOC, Addition to Social Security Wages, Addition to Medicare Wages, Addition to State Taxable Wages and Addition to Local Taxable Wages will add the specified field to the selected wage field.

If the field is a negative number (deductions normally are) then it will subtract the value of the field from the wage field. 

If it is positive the field's value will be added to the wage field.

Q) When adding a company to the program, the wrong company was specified.  How do I change it to the correct one?

A) To change the company path, go to Tasks, then either Change Company Path or Administrative Tasks-Change Company Path.

Depending on the accounting software being used, you will need to do the following:

QuickBooks Users:

1. Specify the location of the company file.
2. The program will pull the company name and address from the company data and display it.
3. Edit the information if needed and click OK.  You will be asked to confirm the information.
4. If the file name is different from the previously selected file name you will be notified and asked to confirm your choice.
5. Close and restart the WizMag software.

Peachtree Users:

1. Click the Browse button (will be labeled with Browser or '...') and locate the datapath for the company.  This is the path of the company without the company folder.  As an example, if your company is located at P:\Company\YourCompany then you will select P:\Company.
2. WizMag will then go through each folder inside of the selected path and display any companies that it finds.
3. Choose the desired company from the list.  When a company is selected the folder it is stored in will be displayed under the list of companies.
4. Click OK.
5. The program will pull the company name and address from the company data and display it.
6. Edit the information if needed and click OK.  You will be asked to confirm the information.
7. If the file name is different from the previously selected file name you will be notified and asked to confirm your choice.
8. Close and restart the WizMag software.

Q) I use Peachtree accounting software, and installed WizMag W-2 2009.  When I try to add a company, it wants me to specify a QuickBooks company path.  I'm not running QuickBooks. How do I get WizMag to recognize that I am running Peachtree?

A) When installing WizMag, one of the steps is to specify which accounting package to use: QuickBooks or Peachtree.  QuickBooks is the default choice on this step.

If QuickBooks was specified and you use Peachtree, you will need to close WizMag and open Control Panel in Windows.  From there go to Add/Remove Programs (2000/XP) or Remove a Program (Vista/7) and remove WizMag E W-2 2009.  After the program has been removed, reinstall WizMag W-2, making sure to choose Peachtree.

Q) When I process vendors in WizMg 1099, the numbers that show on the report are for 2008, not 2009.  How do I fix this?

A) WizMag 1099 pulls vendors from the text file created when printing our custom 1099-MISC report.  When printing this report Peachtree gives you the option of selecting a tax year.  If 2008 is specified when the text file is created, tax year 2008 amounts will be in the file.

To correct this, perform the following:

1. Select the Reports & Forms menu in Peachtree, then Forms, then Tax Forms.
2. If you do not see a form called Form 1099-MISC Wizard TY2009, then perform the following tasks and go back to step 1:
   1. Close the Select a Report or Form window in Peachtree
   2. Open WizMag 1099-MISC 2009.
   3. From the Guide click Copy Custom Report to add the custom 1099 report to Peachtree.
3. Click the Preview and Print button on the lower-right.
4. From the Preview and Print 1099 Forms window, choose a tax year of 2009.
5. Click Print/Email.
6. Select the Generic/Text Only printer and click OK.  You will be asked to specify a location for the file.  This will create a file with tax year 2009 amounts.
7. Once the file has been made it will ask you to print a 1096 form.  Click Cancel to return to Peachtree.
8. Minimize or close Peachtree and go to WizMag.
9. From the Guide select Retrieve Information or select the Tasks menu and Update.
10. Click Locate to specify the location of the file created in step 6.
11. Click Update to retrieve information from the file and from Peachtree.

From here you will have tax year 2009 amounts in WizMag.