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April 19, 2007

Error 3022 appears when printing the hourly report

Q) When printing the hourly report in CertPay Wizard v4(PT) or v1(QB) an error 3022 appears.  How can I fix this?

A)  There are two causes of this error. The first one is caused by an employee having more than one check for a given payroll number.  To correct this, click on the Exclude Checks button on the Payroll Number Step on the Step-By-Step Wizard or by clicking Tasks-Exclude Checks. 

A list of checks that can be processed will appear.  If you see an employee listed more than once that means that there is more than one check for that employee.  All but one check for that employee will need to be excluded and the report will run without errors.

The second cause of the error occurs with older releases fo CertPay Wizard v4 for Peachtree.  If there are multiple tickets for the same task, the same job, the same pay level and the same employee in CertPay and those pay levels are set to the same type in Certpay the error would appear. To correct this you will need to download and install the latest version of CertPay Wizard v4 from our web site.

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