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April 10, 2007

Not all contracts appear when importing from an older version of CertPay

Q) I have imported data from an older version of CertPay into version 5.  When I go to the Process Wizard, only a few of them appear.  Why does this happen?

A) In order for CertPay v5 to show a contract in the Process Wizard, the job that the contract is based on must be present in its database file.  If it is not, the contract is not displayed.

One solution would be to close the Process Wizard, retrieve Job information and display the Process Wizard again.  If this does not resolve the issue the jobs will need to be added to your accounting package and refreshed in CertPay v5.

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